Your boiler package


1. What type of fuel do you currently use?

Your boiler package


1. What type of property do you have?

Your boiler package




2. How many bedrooms do you have?

Your boiler package





3. How many bathrooms do you have?

Your boiler package






4. Do you have a Hot Water Cylinder?

Request a home survey

Our recommended packages, subject to a free, no obligation home survey







Request a home survey


SIMP can certainly help but based on your fuel type it's impossible to estimate online therefore a home survey is required.

Why do I need a home survey?

At SIMP we like to get things right and our reputation matters. We don't overcharge and you'll never speak to a salesman. With a quick and easy home survey at your convenience one of our engineers will be able to accurately price your central heating system. Once our engineer has completed his survey he will report back to the main office with his recommendation and a list of products he will require to complete the work. We will then send you a link to our proposal via SMS or email for you to look over, pressure free, before committing to the work.

Not currently using Gas
NoYes

Request a home survey


Thank you for choosing SIMP in order to proceed with your installation we will need to complete a home survey.

Why do I need a home survey?

At SIMP we like to get things right and our reputation matters. We don't overcharge and you'll never speak to a salesman. With a quick and easy home survey at your convenience one of our engineers will be able to accurately price your central heating system. Once our engineer has completed his survey he will report back to the main office with his recommendation and a list of products he will require to complete the work. We will then send you a link to our proposal via SMS or email for you to look over, pressure free, before committing to the work.

New Boiler Quote - request Home Survey

Request a home survey


SIMP can certainly help but based on your property size a combi boiler may not be suitable and therefore a home survey will be required with one of our engineers.

Why do I need a home survey?

At SIMP we like to get things right and our reputation matters. We don't overcharge and you'll never speak to a salesman. With a quick and easy home survey at your convenience one of our engineers will be able to accurately price your central heating system. Once our engineer has completed his survey he will report back to the main office with his recommendation and a list of products he will require to complete the work. We will then send you a link to our proposal via SMS or email for you to look over, pressure free, before committing to the work.

Large Home

Request a home survey


SIMP can certainly help but as you'd like to keep your cylinder it's impossible to estimate online therefore a home survey is required.

Why do I need a home survey?

At SIMP we like to get things right and our reputation matters. We don't overcharge and you'll never speak to a salesman. With a quick and easy home survey at your convenience one of our engineers will be able to accurately price your central heating system. Once our engineer has completed his survey he will report back to the main office with his recommendation and a list of products he will require to complete the work. We will then send you a link to our proposal via SMS or email for you to look over, pressure free, before committing to the work.

Keep System Boiler

Boiler Grant Eligibility


Are you a homeowner and live in the property where you need the new boiler?

Boiler Grant Eligibility


Is your boiler over 7 years old?

Boiler Grant Eligibility


Is this your FIRST ECO grant for a new boiler?

Boiler Grant Eligibility


Are you in receipt of any of the following benefits?

  • State Pension Guaranteed Credit
  • Income related Employment and Support allowance
  • Income based Job Seekers allowance
  • Income Support
  • Child Benefit
  • Tax Credits (Universal, Child and Working)
  • Disability Living Allowance
  • Personal Independence Payment
  • Attendance Allowance
  • Carers Allowance
  • Severe Disablement Allowance
  • Industrial Injuries Disablement Benefit
  • War Pensioners Mobility Supplement
  • Constant Attendance Allowance
  • Armed Forces Independence Payment

Unfortunately you aren't eligible


Based on your answer to the previous question you don't qualify for an ECO Boiler Grant.

However, we do have other options available at SIMP and one of our engineers would be happy to find the best package for you:

ECO Grant - don't qualify

Great news! It looks like you're eligible.


We just need a little bit more information before we can arrange an ECO home survey.

Why do I need a home survey?

We to arrange a home survey at your convenience to calculate the carbon saving used to determine your eligible grant amount. We'll input the figures and notify you how much, up to 100%, you can claim towards a new A rated boiler.

Boiler Grant
  • Personal
  • Property
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Contact our Repair Team


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Boiler Repair

Contact our Service Team


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Boiler Service

Send us a message


Please give us a little bit info and how you'd like to be contacted and one of our engineers will be in touch shortly.

Contact Us

Registered Address


Unit 12,
Enterprise Centre,
Herrrington Burn,
DH4 4JW

info@simp.services

07856875294

Gas Safe No: 593953

I'm looking for...

Choosing an Emergency Gas Engineer

Gas related problems are usually urgent, so you should find a gas engineer in advance so that if an emergency does happen, you’re already prepared. Gas engineers repair boilers, and some offer 24/7 emergency call outs for emergencies. However, finding a reliable, qualified gas engineer at a reasonable price can be daunting if you don’t know much about what to expect. 

A great place to start when finding a gas engineer is to ask family and friends if they have any recommendations. This way, you know that the engineer is reliable. You can also use a search engine to find engineers near you, but there are other steps you should take to ensure you are choosing the right engineer. 

 

What Should I Consider When Choosing a Gas Engineer?

Check The Register

The Gas Safe Register is a list of all legally permitted businesses to carry out gas work. Never hire a gas engineer who is not on the register. This should be the first step when choosing an engineer and the ultimate deciding factor. Not all engineers are qualified to do all types of gas work – so you should always check their ID before carrying out any work.

 

Ensure They Have Insurance

If an engineer can not prove they have insurance to cover their work, do not use them. Always ask your gas engineer what kind of insurance they have, and do not be afraid to ask for written proof of their policy. In the rare event of something going wrong, your engineer’s insurance should cover any damage done.

 

Read Reviews

Look online and read any reviews about a gas engineer before you call them. Look out for warning signs such as multiple bad reviews, people saying the engineer is unreliable or unprofessional. You could even ask for references from people who have used the engineer to determine how satisfied they were with the service.

 

Consider the Travelling Distance

In an emergency gas situation, your engineer must arrive promptly. Find out where they are based and calculate the travel time to your property. If the journey is too long or they have to travel on roads which often have bad traffic, it’s sensible to consider a different engineer.

 

Get a Written Guarantee

All reputable engineers will have a guarantee for their work. If the engineer does not provide a guarantee, ask them to provide a written one. If they refuse to do so, this indicates that their work may not be up to the required standards. This is a significant warning sign, and you should find an engineer who is happy to provide this.

 

Find Out The Cost

When hiring an engineer, you get what you pay for. The price can vary on location and reputation. Be wary if the price seems too low; this signifies that the engineer may not be fully qualified. Also, watch out for engineers overcharging, ask around for a few quotes and see what the going rate is in your area.

 

What Can I Do When My Boiler Breaks, and When Should I Call a Gas Engineer?

Problems with your boiler are never welcome; the loss of hot water and heating can throw a household into panic mode! But stay calm and try out these simple checks. If these steps do not work and your boiler is still not working, it’s time to call out an engineer.

 

Check your Power Supply

Check your fuse box to see whether one of your fuses might have tripped. If so, you can sort this with a simple reset. Also, check your other electrical equipment. If these aren’t working, there’s a problem with your electric supply, and you should ring your supplier.

 

Press the Reset Button

Boilers can trip due to safety precautions and need to be reset to start working correctly again. You will usually find the reset button on the front of your boiler; all you need to do is press it. Take note that you should never have to remove any casing to access the reset button! If you can’t find the reset button, check your boiler’s manual.

 

Check the Gas Supply

Check whether your other supplies are working; if not, this indicates a problem with the gas supply. Also, look to see whether the control valve is open. If not, then open it to allow gas to flow. Finally, check your gas stopcock, and open this too if needed. If you’ve completed these steps, but the boiler still isn’t working, there’s a problem with your supply, and you should contact your supplier.

 

Check the Pilot Light

Older boiler models have a pilot light. Check this is lit. If it’s not, follow the manual’s instructions to reignite it. If your boiler doesn’t have a pilot light, try pressing the unblocking button to reignite the burner; if the pressure is too low, pressing this button won’t work. Most boilers of this kind will reignite automatically when the pressure reaches the minimum level.

 

Check the Boiler’s Pipes

In cold weather, your boiler’s pipes can freeze, which then leads to blockages. Usually, boilers will display an error code or warning sign if pipes are frozen. Bubbling sounds coming from the boiler can also be a sign of blocked pipes. If it appears a pipe is frozen, then you should call an engineer to sort the problem professionally.

 

Check the Boiler Pressure

Low pressure in boilers can cause them to run at a reduced rate or stop working altogether. Check the gauge; this should be at 1 when the boiler is cold. Many boilers will not work when the pressure is less than one due to safety reasons. You can use a filling loop to sort this problem out yourself, but it is sensible to call an engineer to do this professionally. 

 

If none of these checks successfully get your boiler up and running, call a qualified gas engineer. Here at SIMP, we have a 5-star rating for our boiler services. Call us today for further information regarding our boiler services, 07856875294.

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